FAQs

We frequently receive inquiries on various topics; please feel free to reach out if you have additional questions.

How can I ensure the authenticity of the diamonds?

All our diamonds come with certifications from the Gemological Institute of America (GIA), the most respected diamond authentication authority. Each stone includes a report number that can be verified online to confirm its authenticity.

Are there any return policies if I am not satisfied with my purchase?

We offer a 15-day cooling-off period. Once you receive your diamond, you have 15 days to decide if you want to keep it. If not, we provide a full refund, ensuring your satisfaction.

How exclusive are the diamonds you offer?

Our collection includes diamonds that are not available on the open market, providing you with unique and exclusive buying opportunities that enhance the value of your investment.

How often do you introduce new diamonds to your collection?

We introduce up to 10 new diamonds to our collection every month. Our exclusive agreements with diamond cutters worldwide ensure a steady and diverse selection of new stones.

How many diamond colors are there?

There are 12 primary natural colors, but most diamonds feature one or more overtone colors, resulting in approximately 230 color combinations. These combinations can be found in a variety of shapes, sizes, and clarities.

How are fancy diamonds graded in terms of color?

Unlike colorless diamonds, where the 4 Cs equally determine value, the color is the primary factor for colored diamonds. They are graded based on saturation and hue, with common intensity levels being fancy light, fancy, fancy intense, and fancy vivid.

What is the process for purchasing a diamond from your collection?

Our structured 5-step investment process guides you from initial inquiry to final acquisition, including a 10-day cooling-off period for returns. This ensures a smooth and transparent purchasing experience.

What is the process to purchase? 

Our structured 5-step investment process guides you from initial inquiry to final acquisition, including a 10-day cooling-off period for returns. This ensures a smooth and transparent purchasing experience.

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The Rare Color Diamond Buyers Guide

The perfect guide for new buyers wanting to learn everything about this luxury asset class opportunity.